Reference
Safety and help
Checks before a transaction and help when something goes wrong.
Before you confirm
Check the network, token contract, spender, amount, minimum output, and gas. Branded stablecoins carry USDG, reserve, lending, and smart-contract risks. Asset trading and liquidity positions can lose value.
Who can change what?
- Protocol administrators can upgrade contracts and change permitted settings. Some components use a timelock, but do not assume every upgrade has a waiting period. An upgrade can change the rules even when the contract address stays the same.
- The pause guardian can stop guarded operations quickly. The current reserve's redemption path is not blocked by that pause, but still depends on available funds and the lending strategy.
- The paired token's issuer may retain transfer restrictions, freeze, or upgrade powers. The market cannot remove those powers.
A verified label checks a specific contract property; it is not an audit or endorsement. A successful transaction proves execution, not the safety of the asset.
Common issues
| Problem | First check |
|---|---|
| Wrong network | Match your wallet to the network shown in the app. |
| Insufficient funds | Check both the input token and ETH for gas. |
| Approval succeeded, action did not | Approval and the action are separate transactions. |
| Trade failed | Refresh the quote; check allowance, liquidity, minimum output, and pause status. |
| Zap sale succeeded, next step failed | The received brand remains in your wallet. Use Finish Zap conversion on the same page, or check receipts before starting a new conversion or purchase. |
| ETH or USDG liquidity deposit unavailable | Check zap support and pool liquidity. Use Both sides for an empty pool; ETH also needs a liquid WETH/USDG route. |
| Chart missing or market data unavailable | History may still be indexing. Retry unavailable data; do not treat a missing chart as proof that the pool is empty. |
| Redemption failed | Check lending liquidity and the required payout; increasing trade slippage does not replenish reserves. |
| Launch appears stuck | Inspect wallet history before submitting again. |
| Market has no trades | Creation alone does not add liquidity. |
Use transaction links in the app to inspect Robinhood Chain activity. For help, visit the official Telegram. Never share your seed phrase.